If you are not receiving e-mail you're expecting from NBX, there are several common reasons this may occur, including:
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You marked a previous NBX e-mail as spam.
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Your e-mail provider sent NBX e-mail into a low-priority queue and did not deliver it to your inbox.
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The e-mail was delivered, but is in your spam or junk folder.
If the issue was not resolved, open a support ticket and our Customer Success team will be happy to help you.